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Help for developers

Free for developers, always. In the app, tap ? on any page (or press F1) for help with that page.

Videos

No sound: the steps are on screen and written under each video.

Results & performance tour 0:34

Pass rates, failures by reason, house types and sites, and exporting a PDF.

  1. Results & performance: every test across your developments, in one place.
  2. First-time pass rate, retests, wasted visits and certificates outstanding.
  3. “Failures by reason” shows what keeps failing. Tap a reason for the details.
  4. Every failed test with the tester’s note and photos, and whether it has passed since.
  5. Narrow it to one development, a period, a test or a house type.
  6. “Export PDF” makes a report to share; CSV for a spreadsheet.

How to…

Add your developments

Developments

  1. Tap “New development”, enter the name and postcode, add the site contact, and tap “Create site”.
  2. If your assessor books your tests, ask them to link their site to you. It then shows with “Booked through …”.

See results and pass rates

Results & performance

  1. Open “Results & performance” (“Performance” in the menu).
  2. Narrow it with “All sites”, the period, the test, house type or phase.
  3. Tap a reason in “Failures by reason” to see every failed test with notes and photos.

Confirm plots are ready

Home, or Tests

  1. “Tests not confirmed ready” on your home page lists them: tap “Confirm ready” on each, or “Confirm all”.
  2. Not ready? Tap “Not ready” and say what is left. “Undo” in the message takes an answer back.

Get a certificate

Search, or Tests

  1. Search “plot 7” (or “Meadowbank Park plot 7”) and open the plot, or open the test.
  2. Tap “Certificates” and open the certificate.

Share a report

Results & performance

  1. Set the filters you want.
  2. Tap “Export PDF” or “Export CSV”.

Add a site manager

Settings → Invite someone

  1. Enter their email, choose “Site manager”, then “Send invitation”.
  2. Add them as the contact on each development (“Contacts” → “Add contact”). They see only those sites.
  3. No account? Send a site link instead: development → “Site links” → “Create link”.

Pay an invoice

Invoices received

  1. Choose “Showing” → “To pay” and open the invoice.
  2. Tap “Pay by card”, or “PDF” for the bank details.

More: help for site managers · all help. Stuck? Email support@testconnect.co.uk.