Help centre

Short how-tos and videos recorded from the real app. Every page in TestConnect also has a ? button (or press F1) that shows the help for that page.

Help for what you do

Pick the one that fits you. Each page has the common tasks, step by step, and the videos.

Your day and route, results with photos, time off, marketplace jobs, invoices and your profile.

Results to process, giving jobs to testers, the team diary, certificates and invoicing.

Sites and plot imports, posting a test, asking for prices, how testers attend, and certificates.

Developments, results and performance, invoices received and adding your site managers.

Confirming plots are ready before a test, and seeing your sites' results.

Pricing, what TestConnect is and isn't, data and privacy, and how the marketplace works.

Tap the ? at the top of the page (on a phone, the small tab on the right edge), or press F1.
You see what the page is for, the common tasks step by step, and a video where there is one.
“More in the Help centre” opens every how-to for your role, with search.

When you first sign in, your home page shows a short checklist for your role.
Each step ticks itself off when you have done it. “Show steps” opens the list with a “Go” button for each.
Hide it with the cross; open it again any time from Help.

Still stuck? Use “Contact support” in the app's Help centre, or email support@testconnect.co.uk. We reply by email.